Client’s profile
Onninen is an international plumbing and electrical wholesaler with over 100 years of experience. The company is part of the Finnish Kesko Group and has nearly 900 employees in Poland.
It is a proven partner that was awarded the title of Reliable Employer of the Year in 2020 and 2021. In Poland, it has 36 branches and an online store for installation products.
Employee-friendly e-learning – a case study of the launch of the Dolineo platform at Onninen
The challenge
With the onset of the pandemic and the introduction of many restrictions, all classroom training courses were halted, and thus training plans required immediate redesign. Onninen’s headquarters has placed great emphasis on making as much employee training available remotely in an online form as possible. Thus, the situation forced the company to find a new solution to ensure the continuity of training and ongoing development of employees.
“We needed an e-learning platform that would meet our newly defined requirements as well as training and development goals.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Although the company already had an e-learning platform from another provider, it became crucial to find a tool that was more modern and better suited to the current challenges. One of the basic assumptions was that the system must have a ready-made, wide training database in order to offer greater development possibilities to employees.
“We had been dealing with e-learning for many years. However, we were looking for a more modern approach. We wanted to find a provider who would be able to provide not only an intuitive tool, but also an extensive range of engaging and attractive e-learning training courses for employees.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Another key consideration was that the system should feature a well-developed functionalities that would allow its use as an onboarding platform.
“The classroom form of onboarding training has run out of steam – not only because of the pandemic, but mainly due to the large amount of time needed to carry out repetitive tasks related to onboarding of new employees.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
The logistical and cost aspects were also important in this regard. Up to this point, new employees, as part of the onboarding process, had come to the company’s offices, where they were trained for several days. With a growing workforce and a distributed structure, finding a system solution became necessary for Onninen.
The solution
The company began its search for tools that would meet the specified requirements and objectives. The ability to check demo versions of e-learning platforms available on the market was very important for the company. This made the choice much easier. All of them were evaluated by the company based on to the same criteria.
“We wanted to provide our employees with constant access to a wide range of high-level knowledge and the opportunity to choose their own development paths. We also placed particular emphasis on the tool’s capabilities related to onboarding of new employees. With the advent of the pandemic, remote onboarding became crucial for us.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Using the platform for onboarding was one of the main objectives. The company wanted to gather all onboarding activities in one place. The ability to create training paths, uploading own e-learning courses and sharing of materials, such as text files, PDF files or video, was crucial.
It turned out that the Dolineo platform suited all the needs of the client, and its short implementation time was also a deciding factor.
“The implementation phase was impeccable. The launch went very quickly. It was the fastest and most efficient implementation I have ever dealt with in my career. It was easy and problem-free for the customer.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
The implementation of the platform took two days, but because Onninen wanted to launch the project at the beginning of the new year, it was deliberately postponed.
“The launch of the Dolineo platform at Onninen was accompanied by communication aimed at “disenchanting” the perception of e-learning within the company. The idea was to showcase a number of advantages of the new platform and a wide range of attractive e-learning courses. Employees were also given guidance on how to navigate the new platform.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Employee-friendly e-learning – a case study of the launch of the Dolineo platform at Onninen
Outcome 1
The Dolineo platform was chosen mainly due to its quality and the large amount of ready-made e-learning courses offered as a part of subscription.
“We looked for an e-learning platform with a ready-made training database. The catalogue in Dolineo of more than 170 training courses fits our needs perfectly. The available training courses are user-friendly. Prepared with a modern view of e-learning and in accordance with the principles of adult learning. Another special feature of the Dolineo platform is its intuitiveness and ease of use for users and administrators.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Employees have access to a full catalogue, so they can strengthen their competencies at full scope and choose their own development paths. The fact that the training base is constantly being developed by the Dolineo team is also an asset. Training courses are divided into six subject areas, i.e., personal development, customer service, sales, management, safety, and work planning.
“With the capabilities of the Dolineo platform, the management of the training process is much more efficient. In-house training is made available through the system, many training courses are mandatory for all Onninen Group employees. A built-in test wizard helps verify employees’ knowledge after training, and clear reporting facilitates implementation monitoring.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Outcome 2
Based on development discussions, employees, in addition to free access to Dolineo’s catalogue of ready-made training courses, also received guidance related to specific areas in which they must improve. Then, employees get access to training paths that suit their needs. Each of the organisation’s departments received individual competency paths. In Dolineo, you can always decide whether a specific path should be available to everyone or only specific employees.
“We regularly encourage employees to take advantage of the Dolineo’s ever-expanding base of ready-made training courses. We also create mandatory training paths for employees, based on ready-made training courses from the catalogue. Dolineo training is an important part of onboarding paths for most jobs.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Customer support is also an important element of Dolineo. The Dolineo team accompanies you at every stage of launching and using the platform. Moreover, each customer gets their own email support address for both administrators and users.
“The platform’s helpdesk provides an exceptionally high quality support. The helpdesk personnel is professional, willing to help, and efficiently and quickly responds to reported needs.”
Edyta Sołtysiak
HR Biznes Partner, Onninen
Check out the benefits of introducing Dolineo at your company! You are welcomed to fill out the form and test the platform. By providing your e-mail address in the company’s domain, you will receive demo access to the platform and a catalogue of more than 200 ready-made e-learning courses.
