Client’s profile
The Promedica24 Group is the market leader in care services for the elderly in Germany, the United Kingdom and Poland. Since 2004, it has been setting standards in the industry, consistently achieving its mission. The Group offers a professional and accessible alternative to nursing homes. It delivers top-notch services, quickly adapting to the ever-changing needs of clients and charges. More than 51,799 caregivers and 39,422 clients have already chosen to work with Promedica24.
The challenge
In an effort to provide the best possible services to customers and caregivers, Promedica24 has branches in 43 Polish cities, as well as sites in Romania, Bulgaria, Germany and the United Kingdom. The company’s employees are responsible for recruiting and providing ongoing services to caregivers and clients. At the same time, a number of departments are located in the Warsaw headquarters to support these activities.
Due to the dispersed structure, it is difficult to develop employees through classroom training, and an important part of the company’s business is the continuous developing of employees’ qualifications and skills. Therefore, Promedica24 was looking for a suitable tool that would help provide additional training to employees but also introduce own contents used in onboarding of new employees but also introduce own contents used in onboarding of new employees as well as create e-learning and tests as a part of new processes implemented in the organisation.
The solution
After conducting a market research, Promedica24 decided to choose the Dolineo’s e-learning platform – a turnkey system that supports development of employees and their competencies as well as knowledge management within companies. One of the deciding factors was the availability of a wide range of offered training courses in the so-called Dolineo library. The library includes more than 170 ready-made training modules, courses and knowledge pills from many areas. The ability to use ready-made development paths, add own training courses and materials was also a huge advantage. The options for managers to create own content in the available wizards and monitor the progress are also very useful.
The implementation of the platform at Promedica24 proceeded gradually, satisfying the needs of successive groups of employees one by one. As a result, the entire organisation has the opportunity to use the platform and continuously expand its competence.
“Dolineo has provided us with capabilities to organize the onboarding process for new employees. All elements are provided in one place – from materials and courses to knowledge tests and surveys. Those in charge can monitor the progress of employees in real time.”
Magdalena Klonowska
Kierownik Zespołu Szkoleń Promedica24
Outcome
The training offered on the platform is very popular among employees. With Dolineo, the company was able to implement a new and effective process of onboarding employees, the first part of which is completely based on the use of the opportunities provided by the system. Importantly, over the past year, Promedica24 employees completed more than 1 258 different types of activities (such as courses and development paths). Certainly, it would have been difficult to accomplish so many training activities during the time of covid pandemic and increased remote work. Thus, the e-learning platform helps not only reduce the cost of classroom training, but also makes it more efficient and accessible.
“Dolineo has become an integral part of work of Internal Trainers, who are responsible for expanding the competence of employees in our organisation.”
Mateusz Dudek
Promedica24 Quality Maintenance Team Manager
Nowadays, an e-learning platform is a “must have” for an attractive employer. Such solutions allow the company to increase its competitiveness in the labour market and can be an additional benefit for employees, for whom development is very important. They certainly attract the attention of potential candidates, especially since most of them are Millennials, i.e., people fascinated by new technologies.
Check out the benefits of introducing Dolineo at your company! You are welcomed to fill out the form and test the platform. By providing your e-mail address in the company’s domain, you will receive demo access to the platform and a catalogue of more than 200 ready-made e-learning courses.